JLink INTERNET FAQ

What is JLink Internet Fiber technology?

JLink Internet Fiber employs the latest in internet technology, transmitting data at high speeds up to 10 Gigs through light in fiber optic cables. This allows for rapid uploads, downloads, and seamless streaming.

How does JLink Fiber compare to cable or DSL?

Unlike cable or DSL, JLink Fiber transmits data through light, offering significantly faster and more reliable connections. This makes JLink ideal for heavy-bandwidth activities without the usual lags.

Why should I choose JLink Fiber for my home?

JLink ensures no throttling of your internet speeds, unlike many providers. With JLink Fiber to the Home, your experience is free from frustrating slowdowns and buffering.

Can JLink Fiber handle multiple devices at once?

Absolutely. JLink Fiber is built to support numerous devices simultaneously, perfect for smart homes with multiple TVs, phones, tablets, and gaming systems.

What makes JLink Internet reliable for work-from-home professionals?

With consistent speeds and no throttling, JLink provides a dependable connection essential for remote workers, ensuring smooth video calls and online meetings.

How does JLink support its customers?

JLink Internet offers 24/7 customer support to address any issues promptly, ensuring your internet service is always running smoothly.

What are the additional benefits of using JLink Fiber?

JLink Fiber is not just about speed; it’s about providing a secure, scalable, and customer-focused internet service that grows with your needs.

What are the installation requirements for JLink Fiber?

JLink Fiber requires a professional installation to ensure optimal performance. Our technicians will set up the necessary equipment and test your connection to deliver the high-speed internet JLink is known for.

Is JLink Internet environmentally friendly?

Yes, JLink Fiber is a green technology. Fiber optic cables are more durable and require less energy than traditional copper cables, making JLink Internet a conscientious choice for eco-aware consumers.

How does JLink ensure customer satisfaction?

JLink is committed to customer satisfaction through transparent pricing, no hidden fees, and a customer-first approach. We stand by the quality of JLink Fiber with a customer service team dedicated to your satisfaction.

Can I upgrade my current JLink plan to Fiber?

Absolutely! Upgrading to JLink Internet Fiber is simple. Contact our support team, and we’ll guide you through the process to elevate your internet experience with JLink.

What commercial services does JLink offer?

JLink Internet provides a suite of commercial services designed to meet the needs of businesses of all sizes. Our offerings include high-speed fiber internet, VoIP solutions, managed IT services, and cybersecurity, all tailored to optimize and secure your business operations.

How does JLink Fiber benefit my business?

With JLink, your business can take advantage of unparalleled speeds and reliability, ensuring that you stay connected with clients and colleagues without interruptions. It’s perfect for high-speed data transfers, cloud computing, and bandwidth-intensive applications.

Can JLink provide a custom solution for my business?

Yes, JLink  specializes in crafting customized solutions that align with your specific business requirements, ensuring that your internet service scales with your growth.

Does JLink offer dedicated support for commercial clients?

JLink understands that businesses require immediate and specialized support. We offer dedicated 24/7 customer service and technical support to our commercial clients to address any issues promptly.

What types of commercial fiber plans does JLink offer?

JLink provides Commercial Fiber to the Building starting at $79.95 per month, featuring a Public Static IP address, unlimited data plan, and 24/7 support to cater to various business needs.

How does JLink ensure the security of my business's online activities?

JLink offers robust antivirus solutions, keeping your network secure against cyber threats. This proactive security measure is crucial for the safety and success of your business in the digital landscape.

Can JLink help manage my business’s IT infrastructure?

Yes, JLink provides remote monitoring and management of servers, including firewall updates and end-user monitoring, which are essential for the seamless operation and security of your business’s IT infrastructure.

Does JLink offer data backup services?

JLink offers offsite data backup services, ensuring that your critical business data is safeguarded and can be quickly restored in the event of a system crash, minimizing costly downtime.

What email solutions does JLink provide for businesses?

JLink manages client email accounts to keep business communications organized and efficient, protecting inboxes from spam and security threats.

How can JLinks VoIP service improve my company's communication?

JLinks VoIP service provides a cost-effective and reliable alternative to traditional phone systems, allowing for clear connections, ease of use, and management of calls from anywhere using multiple devices.

WHAT OUR CLIENTS SAY

The team at JLink was very knowledgeable in helping me with managing my internet and computers software as well as phone service for our company. I never have to worry.

-Rick

I work from home and since I switched to JLink I have not had any issues in online meetings!

-Lee

I work from home, so reliable internet was a necessity for me and I’ve had JLink Internet Services for almost 8 years. From calling to set up services to present, they’ve been nothing short of professional, courteous, and reliable and the pricing is budget friendly!

-Oliver

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